Cinnamon Sticks

Luminous Joy Candles return policy is 90 days 100% satisfaction guarantee if this product is not of specified conditions.

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. Client will have to pay for return shipping cost.

Luminous Joy Candles shipping policy: Orders received by 12 non eastern standard time will be shipped out the same business day. After 12 noon the they will be shipped out the next business days, you should receive them in 5 to 7 business days for the 49 states.  For outside the 49 states you should receive them in 6 to 10 business days.

HOW TO BURN A CANDLE SAFELY

BEFORE LIGHTING

• Trim the wick to ¼ inch each time before burning. Long or crooked wicks can cause uneven burning, dripping or flaring.
• Burn candles in a well-ventilated room.
• Keep the wax pool clear of wick trimmings, matches and debris at all times.
• Avoid drafts, vents or air currents. This will help prevent rapid or uneven burning, soothing, and excessive dripping.

WHILE BURNING

• Never touch or move burning candle. Never move a votive or container candle when the wax is liquefied.
• Don’t burn a candle all the way down. For a margin of safety, discontinue burning a candle when 2 inches of wax remains (1/2 inch if in a container).
• Extinguish a candle if the flame becomes too high or flickers repeatedly. Let the candle cool, trim the wick, and check for unwanted drafts before re-lighting.
• Always keep the candle within your sight. If you are going to leave the room, be sure to first blow out all candles.
• Always burn candles in a well-ventilated room. Don’t burn too many candles in a small room or in a “tight” home where air exchange is limited.
• Never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.
• Keep candles out of the reach of children and pets. Do not place lighted candles where they can be knocked over by children, pets or anyone else.

WHEN EXTINGUISHING

• Use a candle snuffer to extinguish a candle. It’s the safest way to prevent hot wax from splattering.
• Never use water to extinguish a candle. Water can cause the hot wax to splatter and might break a glass container.
• Make sure the candle is completely out and the wick ember is no longer glowing before leaving the room.
• Don’t touch or move the candle until it has completely cooled.
• Never use a knife or sharp object to remove wax drippings from a glass holder. It might scratch, weaken, or cause the glass to break upon subsequent use.